A staff nurse on Northampton General Hospital’s Paddington children’s ward has been nominated as an ‘NHS Hero’ by the mother of one of her youngest patients.
After her five-day-old daughter Amélie lost too much weight and was admitted to Paddington ward, first-time mum Philippa Wright was moved to write to the NHS Heroes national website about the care provided by Olivia King.
She wrote: “Olivia was an absolute rock. She was friendly, positive and available, giving great impartial advice. Olivia helped me bounce back and work out a solution that works best for Amélie and myself.
“She is an absolute credit to the team and the hospital.”
The NHSHeroes.com website was set during a limited time in the summer to recognise the great work that individuals and teams do every day in the NHS in England.
Olivia, who has been working on Paddington ward since completing her training at NGH a year ago, said: “I remember mum and baby very well, and Philippa thanked me when she was here, but this award came as a complete surprise. I’m overwhelmed by it and really grateful.
“The first year has been great. Not without its challenges, but recognition like this makes everything worthwhile. I take a great deal of pride in my work, and I absolutely love what I do.”
Although the scheme is now closed, all NHS organisations continue to welcome feedback about members of staff who provide outstanding care.
To recognise staff from Northampton General Hospital, email pals@ngh.nhs.uk or write to the Patient Advice and Liaison Service, NGH, Cliftonville, Northampton NN1 5BD.
 |  |